NAV

Introduction

Welcome to the t-appz Developer Portal! In this page, you can find information about how to install t-appz extension, how you can check if t-appz extension is correctly installed, and our FAQ.

Installation guides

PrestaShop

Magento

Magento 2.0

Magento 2.0 (Alternative)

NopCommerce

Other e-commerce platforms

How to check if t-appz extension is correctly installed

PrestaShop

Add /modules/tappz/api.php after your domain name.

If you have successfully installed t-appz, add /tappz after your domain name.

RewriteCond %{HTTP:Authorization} ^(.*) RewriteRule .* - [e=HTTP_AUTHORIZATION:%1]

RewriteEngine on RewriteRule ^tappz/?(.*)$ %{ENV:REWRITEBASE}modules/tappz/api.php?$1 [QSA,L]

Note that you shouldn’t add RewriteEngine on

After you make any changes in SEO & URLs Preferences, you have to reset t-appz module.

Magento

Add /api/v2_soap?wsdl=1 after your domain name and search for tappz.

Frequently Asked Questions

Basics

  1. Which platforms does t-appz support?

    iPhone, iPad, Android, Android Tablet

  2. Which Android versions does t-appz support?

    Android 4.0 +

  3. Which iOS versions does t-appz support?

    iOS 7.0 +

  4. Does t-appz create Hybrid or Native apps?

    100% Native.

  5. Can t-appz support high-volume stores?

    There’s no limit to product number, so large stores are perfectly fine.

  6. What types of products can t-appz support?

    All products are welcome.

  7. Is the app source code available to buy?

    No.

  8. Which payment methods does t-appz work with?

    Credit Card, Money Transfer, Paypal, Apple Pay, Cash on Delivery and 3D payment (only Turkey).

  9. Can I add more than one level of sub-departments to my store?

    Yes!

  10. Can I change the wording for tabs or text on each t-appz app?

    Yes, absolutely!

  11. Who can use t-appz to create an application?

    Any e-commerce owner who wants to mobilize!

  12. How can I create an application with t-appz?

    First, you can visit our pricing page to check out which package fits your business needs! After you’re on board, you can watch our how to video to get you started.

  13. Do I need to know any programming to create an app on t-appz?

    No, you don’t need any development skills to use t-appz.

  14. How much time does it require to create an app on t-appz?

    Less than a day!

  15. Can I become a reseller for t-appz?

    Yes! We’d love to cooperate! You can check out how and connect with us here

  16. Can I restrict access of my app to registered users only?

    No.

  17. What does logo size and icon size mean?

    You have to upload specific sizes for icons and logos. For icons the standard size should be: iOS app: 512 X 512 Android app: 512 X 512. For splash logos the standard size should be: iOS app: 1024 X 1024 Android app: 1024 X 1024. For header logos the standard size should be: iOS app: 250 X 52 Android app: 250 X 54.

  18. Can I update my app?

    Yes! You can use t-appz wizard to update your app.

  19. Can I reach your support team when I have a problem?

    We prepared a very detailed FAQ page which we suggest you take a look at first. If you can’t find an answer to your question, check the community page to see whether anyone else has asked the same question and whether it’s been answered by other users. If not, reach us via email: support@t-appz.com

  20. How can I delete my app?

    You need to remove your app by using your iTunes or Google Play account. After you remove your app, your app will not be visible on stores any more.

  21. Can I hide products when they are out of stock?

    It is possible to automatically hide out of stock products via your web services.

  22. Is there a tappz demo mobile app on store?

    Yes! For Android. For iOS

  23. What does Native app mean?

    A Native app is an app built with the native language of the device on which it will be installed. tappz builds native apps for iOS and Android.

Design

  1. Can I customize the app to fit my color scheme?

    Yes! You can enter your color codes or select from one of the themes.

  2. Can I change banners?

    Yes! Products, campaigns, categories and banners are transfered from your web services. If you change them on your e-commerce store, any change on your web servicese will be reflected to your mobile app.

  3. Does t-appz have multiple language options?

    Yes, t-appz supports multiple languages. We currently have English, Turkish, German, Spanish, Italian, Portugese and French. But please tell us if there is any other language you’d like to use.

  4. What are the banner sizes for tablet and phones?

    iPad: 1008 x 610 iPhone & Android Mobile: 640 x 520 Android Tablet: 1024 x 1024

  5. How can I customize app icons?

    You can customize icons using the t-appz Wizard.

  6. I changed/updated my app icon and/or background image/splash screen but the changes don’t reflect on my app.

    You need to submit a new version of your application to the store.

  7. Can I upload my own logo or background image from my file?

    You can upload your own company logo for app icons, splash screen & iOS header.

Extensions

  1. How do I send push notifications?

    t-appz comes with a customer engagement platform, called t-race. You can use this platform to send push notifications. You can start using t-race here.

  2. Do you have Google e-commerce tracking?

    Yes!

  3. How can I send segmented push notifications?

    t-appz enables you to send one-to-many push messages at no charge, but for segmented messaging, you will need to use tmob’s customer engagement platform t-race. Please contact us at sales@t-appz.com

  4. How can I change my Facebook Account details?

    You need to create an app on t-appz Wizard by using your new account details and submit it the store again. Update is needed.

Integration

  1. How do I integrate my shopping cart to your mobile eCommerce platforms?

    If your shopping cart is one of the carts we support, you can easily select it from the dropdown menu on the first page of the t-appz Wizard. If not, please check our web service documentation or check the welcome kit we’ve sent to your email on the first day of your subscription.

  2. Do you provide a CMS to change banners, index settings etc. ?

    Yes. Products, campaigns, categories and banners are transfered from your web services. Any change on your webservices will be reflected on your mobile app. But you can change banners and index settings manually on your CMS > Settings > Homepage Settings

  3. My app crashes, what should I do?

    Problem is likely caused by your webservice. Please check from the webchecker. If you cannot solve your problem, please contact us at: support@t-appz.com

  4. Can I transfer hosting to my server?

    No.

  5. Where do you host the servers?

    They’re kept on Cloud.

Pricing

  1. Does my pricing change with the number of products I have?

    No, the only variable changing your pricing will be the number of downloads of your app.

  2. Does t-appz take any commision on my sales?

    No.

  3. How is the pricing calculated?

    Your pricing is only affected by the number of downloads of your application. Download numbers are taken as a cumulative value. You can check our pricing page to see how the prices vary for different ranges of downloads.

  4. How can I estimate my monthly t-appz bill?

    You can use the pay-o-meter on our pricing page to check how your pricing will vary with the number of downloads here.

  5. Can I upgrade my package?

    Yes, please send your request to sales@t-appz.com. We will be glad to upgrade your T-appz package and we can do this in minutes!

  6. Can I pay by money transfer?

    We currently only take payments through Paypal and credit card (PayU secure system) but we are working to bring money transfer as an option.

  7. Can I stop paying or stop my service? Is there any lock-in period?

    It depends on the payment term you’ve selected while purchasing t-appz from our website. If you are on a monthly payment plan, you can cancel your t-appz account before your date of invoice. If you’re on a 12-month or 24-month plan, please checkhttp://t-appz.com/user-agreement.

  8. I’m on the Premium plan. How can I use the t-race dashboard feature?

    You need to upgrade your account.

  9. Do I need to pay while I am updating my app?
    If we are not submiting your app to the store on your behalf, you don’t need to pay anything. Yet if we’re doing it for you, you will be charged 100USD for store publishing.

  10. How many apps can I create with one subscription?

    For each project you need to purchase a subscription. For one project, there is no limit set for making apps on tappz wizard, either free or paid users.

  11. What happens when my trial period is over?

    30 days after your trial period, system calculate the price based on the number of dowload of your app. Then, calculated amount will be debited from your credit cart.

  12. How do I downgrade my plan?

    You may shorten your contract period by paying required amount of difference, but you do not have chance to downgrade your plan from Enterprise to Premium!

Store

  1. Can I install a test app before submitting to Apple/Google? / How do I test my Mobile Site/App before going live?

    Yes! You can send a test app to multiple e-mails on the 5th step of Tappz Wizard.

  2. When can we expect the mobile app to be published on Play Store and App Store?

    Whenever you feel ready and whenever your application is complete.

  3. Can I publish apps on my own?

    Yes, of course. If you have store licences, you can go ahead and publish your app.

  4. Can you publish my apps to stores?

    Yes, we can definitely help you out with this. There is a store charge of 100 USD if you prefer that we publish your app on your behalf.

  5. When a new version of Android or iOS is launched, will my apps still work?

    Yes, we will inform you to update your app whenever there is a new version.

  6. How do I update my apps and when do I need to re-submit my app to the app store?

    You need to recreate or redesign your app on t-appz Wizard, then you can submit it to stores in the new style.

  7. What’s the usual waiting period for an app to be approved on Apple Store and Google Play?

    For Apple Store, usual waiting period is 4-10 days. For Google Play, usual waiting period 1-3 hours.

  8. I am done with creating an app, what’s next?

    After you feel good with the app you’ve created, you can submit it to the stores.

  9. How can I go live with my iPhone app on App Store?

    There will be a review period for your app by Apple Store. After your app is approved, it will be go live.

  10. How Can I Go live with my Android app on Google Play?
    To submit your app to the Google Play Store (for the Android platform) you must submit accompanying texts and screenshots. Android apps do not have to be approved. Very often, apps are available at Google Play in just a few hours.

  11. Can I sell my mobile app on App Store & Google Play?
    Yes!

  12. How do I acquire an iOS developer license?

    You must register as an Apple developer. You can then register with the iOS Developer Program for US$99 per year.

  13. How do I acquire an Google developer account?

    You need a Google developer’s account to publish an app in Google Play.